Terms & Conditions

1. Acceptance of Terms

Please read these conditions carefully before using our website, reborntherose.com, or purchasing our products or services. By using our website or purchasing our products or services, you agree to be bound by these terms and conditions and our Privacy Policy.

2. Changes to Terms

Reborn the Rose reserves the right to modify these terms and conditions at any time by posting the changes on our website. Any changes will only apply to your use of the website and purchases of products and services after the changes are made. You will be subject to the terms and conditions made available on our website at the time that you use the website or purchasing our products or services. Where we make a materially adverse change to these terms and conditions, as reasonably determined by us, we will provide advance notice to you. You may, at any time, cease using the website or purchasing our products or services, or terminate your account with us in the event of any such change.

3. Products and Services

All products and services offered by Reborn the Rose are subject to availability and may be withdrawn at any time. If Reborn the Rose cancels an order (or part thereof), then Reborn the Rose will provide you with a refund for the cancelled portion of that order. We reserve the right to refuse to provide any product or service to anyone for any reason.

4. Pricing and Payments

Pricing for our products is subject to change without notice. You agree to provide current, complete, and accurate purchase and account information when placing an order. Reborn the Rose is not responsible for any loss you may incur from providing incorrect information.

5. Shipping and Delivery

Shipping costs and delivery times will be specified at the time of purchase. Reborn the Rose is not responsible for delays or damages caused by shipping carriers.

6. Returns and Refunds

We will accept “change of mind” returns or exchanges on products provided that the product remains unused and is in its original packaging, and you have submitted a request for such via our website within seven days of receiving the order. Outside of this period, we cannot offer you a refund or exchange.

7. User Accounts

You may need to create an account to access certain features of our website. Information you provide will be handled in accordance with our Privacy Policy. You are responsible for maintaining the confidentiality of your account information and all activities under your account.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Reborn the Rose and is protected by intellectual property laws. You may not use our content without prior written permission.

9. Limitation of Liability

Unless otherwise specified in these terms and conditions, Reborn the Rose will not be responsible for:

(i) any losses arising from the unavailability of, or your inability to use, any products or services;

(ii) losses that are not directly caused by any breach on our part;

(iii) any business loss, loss of sales, profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure;

(iv) any indirect or consequential losses; or

(v) delay or failure to comply with our obligations under these terms and conditions if the delay or failure arises from any cause which is beyond our reasonable control.

For any other loss relating to our products or services, we limit our liability to the amount you have paid to us for the relevant products or services.

10. Australian Consumer Law

Under the Australian Consumer Law, certain statutory guarantees (Consumer Guarantees), rights and remedies may be conferred on you which cannot be excluded, restricted or modified.

No clause of these Terms and Conditions limits Reborn the Rose’s liability to you under the Australian Consumer Law for breach of the Consumer Guarantees.

11. Electronic Communications

When you use our website or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. We will communicate with you electronically. You consent to receive communications from us electronically and agree that communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

12. Governing Law

These terms and conditions are governed by and construed by the relevant laws of Queensland, and you agree to submit to the exclusive jurisdiction of the courts in Queensland.

13. Contact Information

If you have any questions about these terms, please get in touch with us at:

Email: [email protected]